FAQs
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Shopping at Little Llamas Boutique
1. What kinds of products do you offer?
We offer a curated selection of eco-friendly and sustainable children's clothing, accessories, and toys, designed for little adventurers from newborn up to age 10.
2. Can I shop online and in-store?
Yes! You can shop our collection online on our website or visit us at our St. Petersburg location for a personal shopping experience.
3. Do you have items for all age groups?
Yes, we dress little ones from newborn stages up to age 13! Our range includes everything from onesies for the tiniest members of your family to trendy outfits for your stylish tween.
4. Where do your products come from?
Our products are sourced from a variety of eco-conscious brands known for their commitment to sustainability and ethical production. We partner with suppliers who use organic materials, ethical labor practices, and have a minimal carbon footprint.
5. Can I find unique items at Little Llamas Boutique?
Absolutely! We pride ourselves on stocking unique items that you won't find in every other store. From handcrafted toys to limited-edition clothing prints, we have something special for every child.
Payment Information
1. What payment methods do you accept?
We accept major credit cards, PayPal, and Shopify payments. All transactions are secure and encrypted.
2. Is my payment information safe with you?
Absolutely. Your security is our top priority. Credit card information is always encrypted during transfer over networks.
Order & Returns
1. What's your return policy?
We have a 30-day return policy. Items must be in their original condition, unworn and unused, with tags and in their original packaging.
2. How do I start a return or exchange?
Contact us at littlellamasboutique@gmail.com to initiate a return or exchange. Please note that sale items and gift cards are non-returnable.
3. How can I track my order?
Once your order is shipped, we'll send you a tracking number so you can keep an eye on your shipment.